Terms of Service

Last Updated: November 14, 2024

Welcome to RoyalAce Gaming. These Terms of Service outline the rules and regulations for the use of our website and services. By accessing this website or using our services, you accept these terms in full. Do not continue to use our website or services if you do not agree to all the terms stated on this page.

1. Definition of Terms

  • "Company", "We", "Us", "Our": Refers to RoyalAce Gaming.
  • "Service", "Services": Refers to the gaming entertainment services we provide.
  • "Client", "You", "Your": Refers to the individual or organization accessing our services.
  • "Website": Refers to our official website and all associated digital properties.
  • "Content": Refers to text, images, videos, and other material on our website.

2. Use of Our Services

Our gaming entertainment services are strictly for entertainment purposes only. No real money gambling takes place during our events. All participants must be 18 years of age or older.

By engaging our services, you agree to:

  • Provide accurate and complete information when booking our services.
  • Use our services only for legal and authorized purposes.
  • Comply with all venue rules and regulations where our services take place.
  • Ensure all guests participating in our entertainment services are of legal age (18+).
  • Treat our staff, equipment, and other participants with respect.

3. Bookings and Cancellations

When booking our services:

  • All bookings must be confirmed with a deposit as specified in your booking agreement.
  • Booking dates are subject to availability and are not guaranteed until confirmed.
  • Cancellations made less than 14 days before the event date may be subject to cancellation fees.
  • Rescheduling requests will be accommodated when possible but cannot be guaranteed.

Please note: For full details regarding cancellations and refunds, please refer to our Refund Policy.

4. Intellectual Property

All content on our website and materials used during our services, including but not limited to text, graphics, logos, images, audio, and video, is the property of RoyalAce Gaming and is protected by copyright and other intellectual property laws.

You may not:

  • Reproduce, distribute, or publicly display any content from our website without prior written consent.
  • Use our trademarks, service marks, or trade names in any manner that may cause confusion.
  • Modify or create derivative works based on our content or services.

5. Limitation of Liability

RoyalAce Gaming will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or website. This includes but is not limited to:

  • Any loss or damage which may occur as a result of the use of our services.
  • Any reliance you place on the completeness, accuracy, or existence of any advertising.
  • Any damage to property during the provision of our services.
  • Any claim for loss of profits, business reputation, data, or other intangible losses.

6. Indemnification

You agree to indemnify and hold RoyalAce Gaming and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, arising from:

  • Your use of our services in violation of these Terms of Service.
  • Your violation of any rights of a third party.
  • Your violation of any applicable laws or regulations.

7. Privacy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms of Service, explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will become effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

10. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +61 2 9113 4267
  • Address: Level 5, 580 George Street, Sydney NSW 2000